INFORMATION ABOUT ANA SOUSA ONLINE STORE CONTENT
The website www.temperaturaanasousa.com is intended for private use only, so the reproduction, transfer, distribution or storage of the contents of ANA SOUSA online store, without prior written authorization, is prohibited for any purpose other than strictly personal use.
The introduction of links to our website for commercial purposes without prior authorization from MJJS is expressly prohibited, as well as the use of the domain www.temperaturaanasousa.com for abusive purposes will be subject to recourse to the competent legal means by MJJS.
If you find links that allow you to access www.temperaturaanasousa.com on other sites or references to the ANA SOUSA online store, we inform you that MJJS has no responsibility for the links or pages, nor for the contents in them.
We are strongly committed to ensuring that the information presented on www.temperaturaanasousa.com is free from typographical errors and we will correct them as soon as possible, whenever they occur.
All contractual information is written in Portuguese, as well as the information on the articles, e-mail communications and formalization of the sale, with the exception of expressions very specific to the fashion universe.
ONLINE ORDER PLACEMENT
To place an order at www.temperaturaanasousa.com, the User must have a valid and frequently used e-mail account and register as an ANA SOUSA customer, filling in the form available online. Once registered, simply insert into the virtual shopping cart all the products that the Final Consumer intends to purchase, following all the steps of the purchase so that it is successfully completed.
Placing an order at www.temperaturaanasousa.com is very easy:
- Browse through the pages of the ANA SOUSA online store and find the product(s) you want to purchase.
- Add your favorite products to the Shopping Cart using the Add to cart button.
- When you have already chosen all the pieces you want to purchase, complete the purchase by clicking on Finish.
- Then, fill in your personal data in a very simple form (pay attention when filling in the address).
- Then select the payment method.
- Review your order.
- Proceed with the payment, confirming the order.
- Finally, you will receive an order confirmation via email.
- By selecting the Exit button, at the end of the purchase process, your order is confirmed and you will only have to wait for the days foreseen for the parts to be sent by post.
As soon as you complete your purchase, you will receive an automatic email confirming the transaction. We suggest that you print or download this copy for future reference. If the data is not correct, you can immediately request its change or even the cancellation of the purchase made.
In case of non-confirmation of payment or failure to comply with these General Terms and Conditions of Sale, MJJS reserves the right not to accept your order or to cancel it in whole or in part, even after automatic confirmation of the order.
PRODUCT AVAILABILITY AND ORDER CONFIRMATION/CANCELLATION
MJJS only processes an order placed by a customer after confirmation of the respective payment, so it cannot guarantee the availability of the articles until the beginning of said processing.
MJJS only processes an order placed by a customer after confirmation of the respective payment, so it cannot guarantee the availability of the articles until the beginning of the said processing.
In the order confirmation, you will find the estimated date for dispatch of the products, after confirmation of payment. Naturally, the estimated time for dispatch can vary depending on the carrier and destination of your order.
MJJS only dispatches orders on working days. Therefore, to estimate the delivery time of orders, weekends and holidays are not taken into account. Any delay in the dispatch of items, in view of the estimated dates presented, does not confer the right to compensation.
The satisfaction of all orders placed on the site is subject to product availability. MJJS tries to ensure that all items offered for sale on the site are in stock. However, MJJS reserves the right not to accept any orders or cancel orders already confirmed for products that are no longer in stock. In case of product unavailability and/or out of stock, MJJS will immediately inform the Final Consumer of the partial or total cancellation of their order, and the buyer is entitled to a refund of the amount paid.
ORDER CONFIRMATION OR CANCELLATION
MJJS may not validate the order that does not have sufficient guarantee of good payment, when the order is incomplete or incorrect, or when the ordered products are no longer available. In any of the previously referred cases, MJJS will inform the Final Consumer via email that the sales contract has not been concluded and that MJJS will not proceeded with the sale, specifying the reasons for doing so.
If the products ordered on www.temperaturaanasousa.com are no longer available at the time of your last access to the website, despite having obtained order confirmation, or when MJJS receives your order, the Seller will immediately inform the User (a) on their unavailability, never exceeding the period of 30 days after receipt of the request.
If an order has been placed, and the corresponding payment, for products that have become unavailable, MJJS will refund the money paid for the unavailable items.
MJJS reserves the right to refuse any order, regardless of the reason and is exempt from liability for any damages or costs, as well as reserves the right to cancel any purchase even if it has already been accepted or confirmed by MJJS, namely in the following situations:
- The information on the invoice is not correct or verifiable;
- The order is flagged by the site's Security Systems as an incorrect/ irregular order, or an order susceptible to fraud;
- When the transfer of payment for the order was not received within a period of 2 working days following the acceptance of your order;
- When it is not possible to deliver the order to the address provided by the User;
- If it is considered that the Buyer does not have the capacity to perform that act.
- If it is found that there was an error in the presentation of the price of the product(s);
- If the order is assumed to come from a reseller.
PAYMENT TERMS AND SECURITY GUARANTEES
The available payment methods will be presented at www.temperaturaanasousa.com. We do not accept any other payment method other than those mentioned.
You can pay for your products using your usual credit and debit cards, through the Redunicre payment system, or using your personal PayPal account. You can also pay your order through ATM, and you will be provided with all the necessary instructions for this payment method (entity/reference/total amount).
For payments using credit or debit cards, all details (such as card number, expiration date or security code) will be sent by the Encrypted Protocol to the company that provides the remote electronic payment services, Redunicre, without third parties having access to the transmitted information. This information will not be used by MJJS, except to carry out the operations necessary for purchase or refund, in case of a return in accordance with the exercise of the right of return, or for reporting fraud cases to the police.
If the Final Consumer chooses to pay by ATM, we will only start processing the order after we have received the payment. Therefore, in this method of payment, we advise you to go to an ATM Machine as soon as possible so that you receive your order as soon as possible. Once 2 days have already passed after placing the order, and if we have not received any payment, the order will be cancelled.
The purchase price of the products and the transport costs, as indicated in the order form, will be charged to the current account when the purchased products are actually shipped.
We encourage you not to attempt payment by any other means not specified at www.temperaturaanasousa.com. If you try to do so, MJJS cannot be held responsible for the loss of payment or any other damages that may arise therefrom.
SECURITY OF THE ANA SOUSA ONLINE STORE AND OF ALL TRANSACTIONS
The ANA SOUSA online store uses the latest and most robust security technologies available for encryption platforms. All payment information you provide will be encrypted, from the initial moment of your transaction, until the moment the order is processed, and will not be stored on any public server.
Although we use highly advanced encryption software, any payment transmitted over the Internet or via e-mail runs some risks, when the User does not take the necessary precautions and does not assume the proper conduct of responsibility.
MJJS cannot be held responsible for any damage suffered as a result of the use of electronic means of communication, in particular damages resulting from failures or delays in the delivery of electronic communications, from interception or manipulation of electronic communications by third parties or by computer programs used for communications or virus transmissions.
The prices of the products displayed on the website www.temperaturaanasousa.com contain/include Value Added Tax (VAT).
The total price specified in the final menu includes taxes and shipping costs. Prices are quoted at the time of order confirmation, which you can print or download for future use. Please transfer only the exact amount specified in the order confirmation and make individual transfers per order.
Shipping charges are calculated per order, the exact price of the shipping charge will depend on the country where your order will be delivered.
Prices are all listed in Euros and any change in the country of delivery of the order may have an influence on prices due to transport costs.