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Policy Privacy

ANA SOUSA® recognizes the importance of protecting the personal data of its customers and those who visit www.temperaturaanasousa.com, and has therefore developed a security behavioral standard that meets all the requirements of the General Data Protection Regulation.


    ANA SOUSA recognizes the importance of protecting your personal data, regardless of its nature. For this reason, we have developed a set of security measures aimed at protecting the data of all customers of ANA SOUSA stores and also of all those who visit www.temperaturaanasousa.com.

    In this Privacy Policy, we explain who we are, what purpose we give to your data, how we treat it, with who we share it with and how long we keep it, as well as ways to contact us and exercise your rights. The user must carefully read our Privacy Policy, written in a clear and simple way, to facilitate their understanding and decide, freely and voluntarily, whether to provide their personal data to ANA SOUSA.

    Therefore, the user guarantees that they’re of legal age and that the data communicated is true, accurate, complete and current, being responsible for any damage or loss, direct or indirect, that may arise as a result of the breach of such obligation. The user is obligated to communicate to ANA SOUSA, or to insert in their personal account, any change to the data provided herein. If the data communicated belongs to a third party, the user guarantees that they have informed that third party of the conditions set out in this document and that they have obtained their authorization to provide their data to ANA SOUSA, for the purposes indicated.

    If you have any doubts about how we handle and protect your data, please contact us at dataprivacy@anasousa.com.


    This privacy policy applies to all personal data collected through the website www.temperaturaanasousa.com and ANA SOUSA stores.


    Your data will be processed by the company MJJS Comércio de Vestuário SA [from now on MJJS], legal person number 504 939 866, headquartered at Rua 1º de Maio, nº 239 4755-405 Pereira Barcelos, Portugal, from now referred to as "MJJS .” This company is responsible for the processing of personal data in the acceptance of the General Regulation on Data Protection in all ANA SOUSA stores and online store at www.temperaturaanasousa.com.

    You can contact MJJS about any question related to this privacy policy, through the email address: dataprivacy@anasousa.com, Postal Mail: ANA SOUSA – Customer Support, Rua 1º de Maio, 239, 4755-405 Pereira, Barcelos, Portugal, OR Telephone: +351 253 839 200 (from 9 am to 12 pm and from 2 pm to 5 pm).


    The personal data processed on the ANA SOUSA website and stores are:

    - Collected in the customer/user register: Name, Shipping and billing postal address, Mobile, Phone Number, TIN, Date of Birth, Email address, Marital Status, Profession, Academic Qualifications, Gender, Birthplace;

    - Obtained by browsing the site: data identifying IP address, referring headers, device type, your browser and version, login and account information, including username, password, preferences regarding marketing and cookies, flags and web tags (pixel), payment or credit card information, in this case, always observing the SSL protocol.

    - Preferences including wish list, purchase history, usual clothing and shoe sizes;

    - Social media information, including credentials and any shareable social profile information, suggestions from friends or family.


    Why do we need your information? MJJS will process your personal data, manually and/or automatically, for the following purposes:

    - Customer management: The data collected on this website or in ANA SOUSA stores are necessary for the conclusion and execution of the purchase and sale contract and are intended for processing and informing the status of orders and communication with Customers, for processing orders information and any complaints. The provision of the information requested within the scope of the Customer's registration is mandatory, without which it is not possible to proceed with the above purposes.

    - Marketing: If the Customer gives their express consent at the time of creating or changing their registration, MJJS may process their data to send them information about their products, news, campaigns, offers and birthday messages, through any communication channel, as postal mail, electronic mail, SMS or other forms of automatic calling.

    Consent to the processing of personal data for direct marketing purposes can be revoked at any time, as follows: Through the customer account settings; By clicking the “unsubscribe” link in any email; By contacting the Customer Support team via the email address dataprivacy@anasousa.com.


    MJJS performs profiling based on information related to your purchases and searches.

    This information allows MJJS to send you personalized information tailored to your profile, in order to improve your shopping experience and in accordance with your consent.


    We only retain your data for as long as is necessary within the scope of the purpose(s) set out in this privacy policy (unless a longer retention period is required by applicable law).  For the purposes described in this Privacy Policy, your personal data will be kept for as long as you keep your ANA SOUSA customer card, if you have not withdrawn your consent. Regarding personal data related to product purchases, we will keep the data for a period longer to comply with legal obligations (such as tax laws and sales laws and for warranty purposes).


    By consenting to this Privacy Policy, you are giving permission to process your personal data specifically for the purposes identified and selected.

    If consent is legally necessary for the processing of personal data, the data holder has the right to withdraw their consent at any time, although this right does not compromise the lawfulness of the treatment carried out on the basis of the consent previously given or the subsequent processing of the same data, based on another legal basis, such as the fulfillment of the contract or the legal obligation to which MJJS is subject.

    To revoke your consent, you can contact us by letter, phone or email address dataprivacy@anasousa.com.


    MJJS may communicate users' personal data to third parties, MJJS service providers, such as companies involved in the purchase process and collection management, transport, storage, marketing, website hosting, bank agencies.

    These companies are only provided with the personal data necessary for the provision of the service in question and these entities undertake to process said personal data solely and exclusively for the fulfillment of the purposes indicated above.

    In the event of a change in ANA SOUSA's corporate structure, including, without limitation, by incorporation, merger, sale, liquidation, or substantial transfer of assets, ANA SOUSA may, at its sole discretion, transfer, sell or assign personal data collected through this site, including without limitation personally identifiable information and aggregated information about users, to one or more affiliates or non-affiliates.

    In any case, your personal data will not be disclosed to third parties without being informed or without your consent, when required by law, except in the cases provided for in this document.

    Your personal data may also be disclosed to other third parties to the extent necessary to: (i) fulfill with a request from government authorities, a court order or applicable law; (ii) prevent illegal uses of our Site or violations of our Sites Terms of Use and our policies; (iii) defend against third-party claims; and (iv) assist in the prevention or investigation of fraud. Your personal data may also be disclosed to other third parties when you have given us your consent.


    The processing of user data may be carried out by a suitable service provider, contracted by MJJS. The said service provider will exclusively process the data for the purposes established by MJJS and in compliance with the instructions issued by it, strictly complying with the legal rules on personal data protection, information security and other applicable rules.


    MJJS will store and process user data within the European Economic Area (EEA), so it does not plan to carry out any international data transfer. Some of the recipients of the data with which ANA SOUSA shares your personal data may be located in countries other than the country in which your personal data was originally collected. The laws in those countries may not provide the same level of data protection compared to the country in which you initially provided us with your data. However, when we transfer your personal data to recipients in other countries outside the EEA, we will protect that personal data as described in this privacy policy and in compliance with applicable law.

    We make sure we comply with applicable legal requirements for the transfer of personal data to recipients in countries outside the EEA that do not have an adequate level of data protection.


    At any time and free of charge, while MJJS owns or processes personal data, all users can exercise the following rights:

    - Right of access – right to request a copy of the information we hold about you;

    - Right of rectification – right to correct data that you consider inaccurate or incomplete;

    - Right to be forgotten - in certain circumstances, as a user, you can request that the data we have about you be deleted from all our records;

    - Right to restriction of processing – when certain conditions apply to have the right to restrict processing;

    - Right of portability – right to have your data transferred to another organization;

    - Right to object – right to object to certain types of processing, such as direct marketing;

    - Right to object to automated processing, including the profile;

    - Right to judicial recourse: in the event that MJJS refuses your request, according to access rights, we will explain the reason. As a user you have the right to complain as described below.


    The above rights may be exercised via the email address dataprivacy@anasousa.com or by registered letter to the postal address:

    ANA SOUSA – Customer Support

    Rua 1º de Maio, 239

    4755-405 Pereira, Barcelos, Portugal


    If the customer wishes to make a complaint about how their personal data is being processed by MJJS or how their complaints have been handled, they have the right to file a complaint directly with the supervisory authority and MJJS.


    MJJS Contacts:

    ANA SOUSA – Customer Support

    Rua 1º de Maio, 239

    4755-405 Pereira, Barcelos, Portugal


    Control Authority Contacts:

    National Data Protection Commission – CNPD, Rua de São Bento, n.º 148, 3º, 1200-821 Lisboa, Phone number: 351 213928400, Fax: +351 213976832, e-mail: geral@cnpd.pt.


    The data contained in the customer record that are identified with an asterisk (*), will be mandatory to fulfill the established purpose(s). As such, if the user does not provide them, MJJS will not be able to fulfill the user's request.


    MJJS will be able to prepare user profiles, which will allow the adoption of automated decisions, based on personal characteristics, preferences, behavior history and location. In these cases, the user will have the right to obtain human intervention in the decision, to express his point of view and to challenge the decision adopted by MJJS.


    MJJS applies several appropriate technical and organizational measures to protect users' personal data, including encryption and authentication tools, to maintain the security of your personal data, use of secure servers, firewalls, application and communications encryption.


    MJJS uses automatic data collection systems such as cookies. A "cookie" is a device transmitted to an Internet user's hard drive. Although cookies do not contain intelligible information, they allow us to link an Internet user to their personal information.

    We use a variety of methods, such as cookies and pixel tags, to collect this information, which may include (i) IP address; (ii) unique cookie identifier, cookie information and information about whether your device has software to access certain features; (iii) unique device identifier and device type; (iv) domain, browser type and language, (v) operating system and system settings; (vi) country and time zone; (vii) previously visited sites; (viii) information about your interaction with our Sites, such as click behavior, purchases and indicated preferences; and (ix) access times and referring URLs.

    Acceptance of our automatic data collection procedures and the use of cookies is necessary to take advantage of the many features and services offered through this website, including the purchase of products. If you configure your browser to block or delete cookies, we cannot guarantee that you will have access to all the features and services offered through this website (for example, your computer may not be able to display the image of the product you are trying to purchase).

    We will use cookies for functions such as browsing the catalogue, purchasing products online and providing services reserved for users.

    Third parties may also collect information via the website through cookies, third-party plug-ins and widgets. These third parties collect data directly from your browser and the processing of this data is subject to their privacy policies.

    We use cookies and pixel tags to track our customers' use of the Sites and to understand our customers' preferences (such as country and language choices). This allows us to provide services to our customers and improve their online experience. We also use cookies and pixel tags to obtain aggregate data about traffic and interaction on the website, to identify trends and obtain statistics so that we can improve our services, such as basic website functionality, the “shopping cart” process and “cash box”, as well as assisting with security matters, in compliance with applicable regulations.


    In some cases, these cookies allow us to monitor and improve the speed with which we process your requests and allow us to remember your preferences on the site. Refusing these cookies may result in poorly personalized recommendations and slow site performance. For an understandable and up-to-date summary of all third parties accessing your browser (via Nike Sites or otherwise), we recommend that you install a plugin in your browser designed for this purpose. You can also choose to have your computer notify you each time a cookie is sent, or you can choose to disable all cookies. You can do this through your browser settings on each browser and device you use. Every browser is slightly different, so check your browser.


    Applicable law and our practices change over time. If we decide to update our privacy policy, the changes will be posted on our website www.temperaturaanasousa.com. We suggest that you periodically review this document to stay updated. If we materially modify the way we process your personal data, we will notify you in advance, or when legally required, we will request your consent prior to the implementation of such changes. The last change to this privacy policy was in May 2018.