A MESSAGE FROM TEMPERATURA-ANA SOUSA TEAM
In recent weeks the TEMPERATURA - ANA SOUSA team has been working tirelessly to prepare the return. During the Emergency, we have reinforced our online store services to deliver you all the garments you dreamed of wearing. We adapted to a new reality always thinking about you.
From May 5, 2020, we will reopen all our street shops, with new preventive and safety measures, for everyone's well-being. For the time being, shops in shopping centres are still closed. See here the new timetables and stores in full operation.
Security Measures and Recommendations
- mandatory wearing of a mask by fashion advisers and clients;
- provision of disinfectant gel at the entrance of stores for hand sanitizing;
- constant disinfection of all surfaces and equipment, at the beginning/end of the day and whenever a customer is served;
- respect for safety distances and the limits of space occupation;
- maximum attendance of 4 customers simultaneously, each customer must wait his turn outside the store to be attended;
- use of a fitting room in a controlled way and disinfection of the same when used;
- we have contactless payment methods (for example, debit/credit cards);
We look forward to seeing you again, salute you with a bow or hands together, we want to know how you passed this quarantine and advise you on the main fashion trends.
We miss you. Visit us.
Privilege the purchase of Portuguese brands.
WE CONTINUE ONLINE
Follow the TEMPERATURE and ANASOUSA brands on the website www.temperaturaanasousa.com and on our social networks. Continue and buy online in complete safety. We will deliver to your home or workplace the pieces you wish to purchase as quickly as possible.
- Free shipping on all orders (except Outlet orders only).
- Delivery to your home within 2 working days in mainland Portugal, or 5 working days throughout Europe.
- We extend the exchange or return period up to 30 days after receipt of the goods.
We are very close, on the phone 00 351 253 839 202, in the email email@example.com, or in the chats of the various online channels.
ALL DAYS FROM 08H30 TO 12H00 AND FROM 13H30 TO 18H00 (gmt).
USE OF VOUCHERS OR VOUCHERS
We have extended the final dates for the use of vouchers and/or vouchers, which ended when the stores were closed, by the duration of the closing period (approximately 1 Month).
If you wish to use the voucher/voucher in the online store, please contact our customer support.
We appreciate your understanding.